A new institutional approach towards quality assurance and quality development in services for persons with intellectual disability

Johannes Schädler

doi:10.1080/15017410309512628

Original Articles

A new institutional approach towards quality assurance and quality development in services for persons with intellectual disability

Author:

Johannes Schädler

Centre for Planning and Evaluation of Social Services (ZPE), University of Siegen, Adolf-Reichwein-Str. 2, 57068 Siegen, Germany, DE

About Johannes

Dr. phil., educational scientist, since 1997 executive manager of the Centre for Planning and Evaluation of Social Services at the University of Siegen, Germany, earlier working with the national association for people with intellectual disabilities in Germany.

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Abstract

Recent European Disability Policy provides a framework for political action for all member states of the European Union. Even though European countries are confronted with different starting points in their disability policy all countries face the challenge to implement changes that affect existing structures and routines of service provision. This article describes some of the difficulties of implementing reforms in the field of intellectual disability in Germany. The New Institutional Approach in Organisational Analysis is used to explain why a reduced understanding of quality assurance does not lead to modernisation of service structures. It is outlined how quality assurance and quality development can be conceptualised as a knowledge‐based approach to evaluate and improve institutionalised routines in services organisations and local organisational fields.

How to Cite: Schädler, J., 2009. A new institutional approach towards quality assurance and quality development in services for persons with intellectual disability. Scandinavian Journal of Disability Research, 5(3), pp.244–261. DOI: http://doi.org/10.1080/15017410309512628

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Published on 08 Jul 2009

Peer Reviewed

CC BY 4.0

References

Anttonen , Anneli and Sipilä , Jorma . (1996). . . "European Social Care Services: Is It Possible to Identify Models?”. . Journal of European Social Policy , 6((2)): : 87.–.
Aselmeier , Laurenz . (2002). . . AQUA‐UWO. Arbeitshilfe zur Qualitätsentwicklung im Unterstützten Wohnen, [city: Siegen]:
Aselmeier , Laurenz , Schädler , Johannes and Wissel , Timo . (2002). . . Weifare State Types and Idresnet. . presented at the 3rd IDRESNET‐Meeting. . October11 ‐132002, , [city: Ghent], Belgium. unpublished paper,.
Bradley , Valerie and Bersani , Hank . (1990). , eds. . Quality Assurance for Individuals with Developmental Disabilities. It's Everybody's Business, [city: Baltimore]:
Bundes Vereinigung Lebenshilfe (1996). . . Selbstbestimmung, [city: Marburg]:
Dörner , Klaus . (2001). . . “Die institutionelle Umwandlung von Menschen in Sachen Behinderte und Behinderung in der Moderne. ”. In Im Z eitalter der Bio‐Macht, Edited by: Emmrich , Michael . [city: Frankfurt/M]:
Esping‐Andersen , Gøsta . (1990). . . The Three Worlds of Welfare Capitalism, [city: Cambridge]:
Ferrera , Maurizio . (1996). . . "The ‘Southern Model’ of Welfare in Social Europe.”. . Journal of European Social Policy , 6((1)): : 17.–.
IDRESNET (European Intellectual Disability Research Network) (2003). . . Intellectual Disability in Europe: Working Papers. , [city: Canterbury]: : Tizard Centre, University of Kent at Canterbury. .
Stephan , Leibfried . (1991). . . ’'Towards a European Welfare State? On Integrating Poverty Regimes in the European Community. “. . ZeS‐Arbeitspapier, , Bremen.
Mansell , Jim and Ericsson , Kent . (1996). , eds. . Deinstitutionalization and Community Living. Intellectual Disability Semices in Britain, Scandinavia and the USA, [city: London]:
Mansell , Jim . (2002). . Implementation Culture. . presented at the 3rd IDRESNET‐Meeting. . 11–132002, , [city: Ghent], Belgium. unpublished paper,.
McGovern , Karsten . (2000). . . AQUA‐EUD, Arbeitshilfe zur Qualita'tsentwicklung und — sicherung in Familienunterstützenden Diensten, [city: Siegen]:
Meyer , John W. , Rowan and Brian . (1991). . . “Institutionalized Organizations: Formal Structure as Myth and Ceremony. ”. In The New Institutionalism in Organizational Analysis, Edited by: Powell , Walter W. and DiMaggio , Paul, J. : 41.–. [city: Chicago, London]: (1991).
(MUG 2) Bundesministerium für Gesundheit (1997). . . Möglichkeiten und Grenzen selbständiger Lebensführwig, [city: Berlin]:
Rohrmann , Albrecht . (2002). . . “AQUA‐NetOH. Arbeitshilfe zur Qualifizierung von örtlichen Netzwerken für Menschen mit Behinderungen”,. . ZPE‐Schriftenreihe, , Siegen.
Schädler , Johannes . (1999). . . Qualitdtssicherung und Organisationsentwicklung in Einrichtungen und Diensten für Menschen mit geistiger Behinderung. , [city: Marburg]: : Lebenshilfe Verlag. .
Schädler , Johannes u.a. . (2000). . Behindertenhilfe. Bedingungen für mehr Konsumentenmacht, in Boeßenecker, K.‐H. u.a. (2000):. . Privatisierung im Sozialsektor, Munster, , : : 243.–.
Schadler , Johannes , Schwarte , Norbert and Trube , Achim . (2001). , eds. . Der Stand der Kunst. Qualitdtsmanagement Sozialer Dienste, [city: Munster]:
Schadler , Johannes . (2003). . . Stagnation oder Entwicklung in der Behindertenhilfe Chancen eines Paradigmenwechsels unter Bedingungen institutioneller Beharrlichkeit, [city: Hamburg]: 2003.
Schein , Edgar H. . (1985). . Organizational Culture and Leadership, [city: San Francisco]:
Powell , Walter . (1991). . . Expanding the Scope of the Institutional Analysis, Edited by: Powell and DiMaggio . : 183.–. a.a.O,.
Scott , Richard, W. . (1991). . "Unpacking Institutional Arguments”. . Edited by: Powell and DiMaggio . : 164.–. (1991).
Van Loon , Jos and Van Hove , Geert . (2001). . . Emancipaton and Self‐determination of People with Learning Disabilities and Down‐sizing Institutional Care,. . Disability & Society , 16((2)): : 233.–. 2001.
Wolfensberger , Wolf . (1969). . . “’The Origin and Nature of Our Institutional Models”. . In Changing Patterns in Residential Services For the Mentally Retarded. , Edited by: Kugel , Robert B. and Wolfensberger , Wolf . : 59.–. [city: Washington D.C.]: : President's Committee on Mental Retardation. . (1969).

Notes

Bank‐Mikkelsen , Niels E. . (1974). . “Die staatliche Fürsorge für geistig Behinderte in Dänemark. Ein Großstadtbezirk in Dänemark: Kopenhagen. ”. In Geistig Behinderte ‐ Eingliederung oder Bewahrung?. Heutige Vorstellungen über die Betreuung geistig behinderte Menschen’. , Edited by: Kugel , Robert B. and Wolfensberger , Wolf . : 72.–. [city: Stuttgart]: : Übersetzung von Wilfried Borck. . (1974).

[CIT0001] Anttonen , Anneli and Sipilä , Jorma . (1996). . . "European Social Care Services: Is It Possible to Identify Models?”. . Journal of European Social Policy , 6((2)): : 87.–.

[CIT0002] Aselmeier , Laurenz . (2002). . . AQUA‐UWO. Arbeitshilfe zur Qualitätsentwicklung im Unterstützten Wohnen, [city: Siegen]:

[CIT0003] Aselmeier , Laurenz , Schädler , Johannes and Wissel , Timo . (2002). . . Weifare State Types and Idresnet. . presented at the 3rd IDRESNET‐Meeting. . October11 ‐132002, , [city: Ghent], Belgium. unpublished paper,.

[CIT0004] Bradley , Valerie and Bersani , Hank . (1990). , eds. . Quality Assurance for Individuals with Developmental Disabilities. It's Everybody's Business, [city: Baltimore]:

[CIT0005] Bundes Vereinigung Lebenshilfe (1996). . . Selbstbestimmung, [city: Marburg]:

[CIT0006] Dörner , Klaus . (2001). . . “Die institutionelle Umwandlung von Menschen in Sachen Behinderte und Behinderung in der Moderne. ”. In Im Z eitalter der Bio‐Macht, Edited by: Emmrich , Michael . [city: Frankfurt/M]:

[CIT0007] Esping‐Andersen , Gøsta . (1990). . . The Three Worlds of Welfare Capitalism, [city: Cambridge]:

[CIT0008] Ferrera , Maurizio . (1996). . . "The ‘Southern Model’ of Welfare in Social Europe.”. . Journal of European Social Policy , 6((1)): : 17.–.

[CIT0009] IDRESNET (European Intellectual Disability Research Network) (2003). . . Intellectual Disability in Europe: Working Papers. , [city: Canterbury]: : Tizard Centre, University of Kent at Canterbury. .

[CIT0010] Stephan , Leibfried . (1991). . . ’'Towards a European Welfare State? On Integrating Poverty Regimes in the European Community. “. . ZeS‐Arbeitspapier, , Bremen.

[CIT0011] Mansell , Jim and Ericsson , Kent . (1996). , eds. . Deinstitutionalization and Community Living. Intellectual Disability Semices in Britain, Scandinavia and the USA, [city: London]:

[CIT0012] Mansell , Jim . (2002). . Implementation Culture. . presented at the 3rd IDRESNET‐Meeting. . 11–132002, , [city: Ghent], Belgium. unpublished paper,.

[CIT0013] McGovern , Karsten . (2000). . . AQUA‐EUD, Arbeitshilfe zur Qualita'tsentwicklung und — sicherung in Familienunterstützenden Diensten, [city: Siegen]:

[CIT0014] Meyer , John W. , Rowan and Brian . (1991). . . “Institutionalized Organizations: Formal Structure as Myth and Ceremony. ”. In The New Institutionalism in Organizational Analysis, Edited by: Powell , Walter W. and DiMaggio , Paul, J. : 41.–. [city: Chicago, London]: (1991).

[CIT0015] (MUG 2) Bundesministerium für Gesundheit (1997). . . Möglichkeiten und Grenzen selbständiger Lebensführwig, [city: Berlin]:

[CIT0016] Rohrmann , Albrecht . (2002). . . “AQUA‐NetOH. Arbeitshilfe zur Qualifizierung von örtlichen Netzwerken für Menschen mit Behinderungen”,. . ZPE‐Schriftenreihe, , Siegen.

[CIT0017] Schädler , Johannes . (1999). . . Qualitdtssicherung und Organisationsentwicklung in Einrichtungen und Diensten für Menschen mit geistiger Behinderung. , [city: Marburg]: : Lebenshilfe Verlag. .

[CIT0018] Schädler , Johannes u.a. . (2000). . Behindertenhilfe. Bedingungen für mehr Konsumentenmacht, in Boeßenecker, K.‐H. u.a. (2000):. . Privatisierung im Sozialsektor, Munster, , : : 243.–.

[CIT0019] Schadler , Johannes , Schwarte , Norbert and Trube , Achim . (2001). , eds. . Der Stand der Kunst. Qualitdtsmanagement Sozialer Dienste, [city: Munster]:

[CIT0020] Schadler , Johannes . (2003). . . Stagnation oder Entwicklung in der Behindertenhilfe Chancen eines Paradigmenwechsels unter Bedingungen institutioneller Beharrlichkeit, [city: Hamburg]: 2003.

[CIT0021] Schein , Edgar H. . (1985). . Organizational Culture and Leadership, [city: San Francisco]:

[CIT0022] Powell , Walter . (1991). . . Expanding the Scope of the Institutional Analysis, Edited by: Powell and DiMaggio . : 183.–. a.a.O,.

[CIT0023] Scott , Richard, W. . (1991). . "Unpacking Institutional Arguments”. . Edited by: Powell and DiMaggio . : 164.–. (1991).

[CIT0024] Van Loon , Jos and Van Hove , Geert . (2001). . . Emancipaton and Self‐determination of People with Learning Disabilities and Down‐sizing Institutional Care,. . Disability & Society , 16((2)): : 233.–. 2001.

[CIT0025] Wolfensberger , Wolf . (1969). . . “’The Origin and Nature of Our Institutional Models”. . In Changing Patterns in Residential Services For the Mentally Retarded. , Edited by: Kugel , Robert B. and Wolfensberger , Wolf . : 59.–. [city: Washington D.C.]: : President's Committee on Mental Retardation. . (1969).

Reading: A new institutional approach towards quality assurance and quality development in services f...

Original Articles

A new institutional approach towards quality assurance and quality development in services for persons with intellectual disability

Author:

Johannes Schädler

Centre for Planning and Evaluation of Social Services (ZPE), University of Siegen, Adolf-Reichwein-Str. 2, 57068 Siegen, Germany, DE

About Johannes

X close

Abstract

References

Notes